At CoverHound, we’re constantly experimenting with ways to bring you the best insurance policies from the most reputable providers, all through a platform that’s actually easy to use. And since we’re in the insurance industry, we’re know how confusing it can be, which is why we have licensed CoverHound representatives standing by six days a week to field the questions or concerns you have. In fielding various questions over the months and years, we noticed a certain few popping up continually, so we decided to compile those questions and answers to share with you today.
Take a look at CoverHound’s monthly car insurance FAQs below.
What are my payment options?
The number of payment options available to you will depend on the carrier, or potential carrier, you have. For all insurance carriers, payments can be paid online through the specific carrier’s website. While paying by this mode you also have the option of setting up automatic payments on your policy. If you’d like to make a payment over the phone, contact each carrier directly.
How do I make a claim?
We’re sorry to hear that you’re having to file a claim. To do so, visit your specific carrier’s website and look for the number to the Claims Department under contact information.
Do I have Roadside Assistance for my auto policy?
Hmm, we’re not quite sure. Roadside assistance is an optional add-on to auto policies, however, depending on the state in which you live, you may need to have comprehensive and collision coverage as a prerequisite in order to be able to add roadside assistance. If you’re unsure what kind of coverage you have, login to your carrier’s website or call a CoverHound representative at 855-465-8080 to verify your coverage.
If I don't have Roadside Assistance in my current auto policy. Can I add it now?
We wish it were that easy, but this one really depends on the specific carrier you have. Some allow you to add roadside assistance anytime while others only allow changes when your policy is up for renewal. To find out if your carrier can add roadside assistance to your existing policy, call us at 855-465-8080 to see what your options are.
Does my current auto policy extend to a rental car?
You may be in luck. Generally, auto policies do extend to rental car coverage, but it will depend on your state-specific laws. As with the case of roadside assistance coverage, rental car coverage may require comprehensive and collision coverage as a prerequisite. Log-in to your specific carrier’s website or call us at 855-465-8080 to verify what kind of coverage you have.
If I had an accident and I need a rental car while my car is being repaired, will I get reimbursed for the expense?
You absolutely will…if your policy includes rental car coverage. If you’re not sure if you have rental car coverage, follow the same steps in the above answer to verify your coverage.
Whether it’s a car, house or personal belongings you’re looking to insure, you can count on CoverHound standing by your side through the thick of it all. Take advantage of our online insurance shopping and comparison portal today to find the policy you need for the price you want.