Keith Moore

Chief Executive Officer

Keith Moore has over 26 years of successful digital product and marketing innovation experience as CEO of CoverHound, Founder of CyberPolicy, as a GM & SVP at both LendingTree [NASDAQ: TREE] and IAC [NASDAQ: IAC], and as a prior Insurance Carrier executive that launched the first 'address-only instant quotes & purchases’ for Direct Homeowners Insurance online over 20 years ago.

Since joining CoverHound as its CEO & Chairman, Keith has successfully scaled and diversified the InsurTech company and its book of business (over 300,000 insurance policies sold) across both personal and commercial lines, while raising over $105 Million in capital prior to the acquisition of CoverHound, Inc. and CyberPolicy, Inc. by Brown and Brown Insurance [NYSE: BRO] in November 2020.

Keith has previously been recognized as an Ernst & Young Entrepreneur Of The Year® Finalist in Northern California (covering the San Francisco & Silicon Valley regions).

Kelli Broin

Chief product Officer

Kelli Broin is the Chief Product Officer tasked with the oversight and optimization of CoverHound and CyberPolicy’s product and business performance. Kelli holds 15 years of Property and Casualty insurance expertise and has worked with 40+ top insurance companies during that time. Prior to joining the company, Kelli held key positions with Travelers, Deloitte, Mendota Insurance and Federated Insurance and is a Fellow of the Casualty Actuarial Society.

Caitlin Saenz

Chief operating officer

Caitlin Saenz is the Chief Operating Officer, responsible for directing administrative and operational functions across CoverHound and CyberPolicy. With 13 years of experience in the insurance industry, Caitlin is a dynamic and experienced leader with a passion for data-driven results. She brings a proven track record of leading and motivating dynamic teams across departmental lines by leveraging her extensive background in customer experience and retention.

Katherine Moura

chief marketing officer

Katherine Moura is the Chief Marketing Officer. She joined CoverHound and CyberPolicy in 2013 as the Director of Digital Marketing and rose through the ranks to her current position. Prior to CoverHound and CyberPolicy, Katherine held in-house digital marketing positions at AcademixDirect and iContact, and on the agency side at ROI Revolution. At iContact, she managed $M/month digital campaigns and helped take revenue from $7M to $26.2M in one year.

During her time with the company, she has played a central role in scaling both brands, leading the successful Product Marketing launches of CyberPolicy and CoverHound Business Insurance for SMBs. She’s also managed nationally targeted radio and major sponsorships like the Golden State Warriors for both branding and direct response. She managed these efforts all while achieving a positive first-policy term VMM (Variable Marketing Margin) for both personal lines and commercial lines of greater than 50% over the past two years. Katherine is a highly organized, detail-oriented leader and brings 15 years of marketing and communications experience to the team.

Nathan Seither

chief technology officer

Nathan Seither is the Chief Technology Officer. He joined CoverHound and CyberPolicy in 2015 as a Software Developer and advanced to the senior-most technology position with executive oversight of the infastructure and engineering departments. During his tenure with the company, Nathan developed the architecture of CoverHound’s business insurance application and invented the brand’s proprietary question matching technology.

Tarek Elsawaf

chief analytics officer

Tarek Elsawaf is the Chief Analytics Officer of CoverHound and CyberPolicy. In this role, he deploys various teams and technologies to bridge the gap between the company’s technological infrastructure and customers, using data to drive business decisions. Tarek joined the team after an extended period with Insweb/Bankrate where he served as the VP of Finance and SOX Compliance. Prior to that, he worked as a software engineer at IBM. Tarek holds a BS and MBA from the University of Miami.

Manny Johl

chief revenue officer

Manny Johl is the Chief Revenue Officer. As head of the financial branches of the company, he works closely with the leadership team to drive growth across all divisions. Manny takes a high-touch approach to sourcing strategic partnerships, and is responsible for scaling the CoverHound and CyberPolicy brands through a wide range of distribution channels. Manny brings 15+ years of experience to the company, much of that in sales, underwriting and distribution within the insurance industry.

John Free

chief Design officer

John is the Chief Design Officer at CyberPolicy and CoverHound, where he oversees the artistic and design strategies that have cemented the brand as a recognized InsurTech leader. Utilizing his customer-first approach, he creates streamlined and intuitive experiences that instill confidence in the brand. Before joining the company, John held key positions at several enterprise-level firms. Most notably, his role in the IPO of MaxPoint and contributions at iContact where revenue increased from $7M to $26M in a single year.

John leads a team that is design-driven, focusing on strong branding and a simplified user experience. Working in parallel with the marketing and product divisions, he pushes to increase brand awareness and capture industry leading conversions. John brings 20 years of marketing and branding experience to the table and holds a well regarded mastery of visual design principles.

CyberPolicy is monitoring news of the coronavirus (COVID-19) outbreak and has activated a business continuity plan in response to the situation. We have implemented precautionary and preparedness measures to reduce exposure to the coronavirus and are prepared to maintain normal business operations.
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Existing Customers

Resources for returning and existing customers

For assistance filing a claim, obtaining a Certificate of Insurance, or other general questions about your policy, please contact your carrier directly using the contact details provided below.

For help with an existing Auto, Home, or Renters Insurance policy, please contact your carrier directly using the contact details below.

Carrier Name
General / Billing
Claims
Email
Century National
800-446-9500
800-733-1980
--
Encompass
877-369- 3905
800-588-7400
--
Liberty Mutual
800-225-8285
800-225-8285
Mercury
888-926-6372
800-503-3724
Progressive Auto
800-776-4737
800-274-4499
Plymouth Rock
800-437-5556
800-437-3535
--
QBE
866-318-2016
800-822-2997
Safeco
800-578-6701
800-332-3226
The General
800-280-1466
800-280-1466
Travelers
800-842-5075
800-252-4633
Universal Flood
877-826-6924
AZ, CA, NV, NC, TX, SC, HI:
877-826-6921
--
For all other carriers:
CoverHound
800-460-6467
800-460-6467

For help with an existing General Liability, Professional Liability, Workers Compensation or other Business Insurance policy, please contact your carrier directly using the contact details below.

Carrier Name
General / Billing
Claims
Email
Biberk
844-472-0967
844-472-0968
CHUBB
General CS: 866-972-2727
Billing: 877-490-7427
866-972-2728
CNA
877-724-2669
Coterie
513-440-4044
855-328-0312
Employers
800-700-9113
888-682-6671
--
Hanover
866-861-5558
866-861-5559
Hiscox Tech/Cyber
800-460-6467
800-460-6467
Hiscox (All Other)
855-587-1676
866-424-8508
Liberty Mutual
844-310-1336
800-426-9898
Nationwide
888-508-8622
800-421-3535
--
Progressive
800-444-4487
800-274-4499
Travelers
800-842-5075
800-252-4633
For all other carriers:
CoverHound
800-460-6467
800-460-6467

For help with an existing Auto, Home, or Renters Insurance policy, please contact your carrier directly using the contact details provided below.

Century National
General / Billing: 800-446-9500
Claims: 800-733-1980
Encompass
General / Billing: 877-369- 3905
Claims: 800-588-7400
Liberty Mutual
General / Billing: 800-225-8285
Claims: 800-225-8285
Mercury
General / Billing: 888-926-6372
Claims: 800-503-3724
Progressive Auto
General / Billing: 800-776-4737
Claims: 800-274-4499
Plymouth Rock
General / Billing: 800-437-5556
Claims: 800-437-5556
QBE
General / Billing: 866-318-2016
Claims: 800-822-2997
Safeco
General / Billing: 800-578-6701
Claims: 800-332-3226
The General
General / Billing: 800-280-1466
Claims: 800-280-1466
Traveler's
General / Billing: 800-842-5075
Claims: 800-252-4633
Universal Flood
General / Billing: 877-826-6924
AZ, CA, NV, NC, TX, SC, HI: 877-826-6921
For all other personal insurance carriers:
CoverHound
General / Billing: 800-460-6467
Claims: 800-460-6467

For help with an existing General Liability, Professional Liability, Workers Compensation or other Business Insurance policy, please contact your carrier directly using the contact details provided below.

Acuity
General / Billing: 800-242-7666
Biberk
General / Billing: 844-472-0967
Claims: 844-472-0968
CHUBB
General CS: 866-972-2727
Billing: 877-490-7427
Claims: 866-972-2728
Coterie
General / Billing: 513-440-4044
Claims: 855-328-0312
Employers
General / Billing: 800-700-9113
Claims: 888-682-6671
Hanover
General / Billing: 866-861-5558
Claims: 866-861-5559
Hiscox Tech/Cyber
General / Billing: 800-460-6467
Claims: 800-460-6467
Hiscox (All Other)
General / Billing: 855-587-1676
Claims: 866-424-8508
Liberty Mutual
General / Billing: 844-310-1336
Nationwide
General / Billing: 888-508-8622
Claims: 800-421-3535
Progressive
General / Billing: 800-444-4487
Travelers
General / Billing: 800-842-5075
Claims: 800-252-4633
For all other business insurance carriers:
CoverHound
General / Billing: 800-460-6467
Claims: 800-460-6467
You may also use the form below for assistance.
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