Caitlin Saenz

Chief operating officer

Caitlin Saenz is the Chief Operating Officer, responsible for directing administrative and operational functions across CoverHound and CyberPolicy. With 13 years of experience in the insurance industry, Caitlin is a dynamic and experienced leader with a passion for data-driven results. She brings a proven track record of leading and motivating dynamic teams across departmental lines by leveraging her extensive background in customer experience and retention.

Nathan Seither

chief technology officer

Nathan Seither is the Chief Technology Officer. He joined CoverHound and CyberPolicy in 2015 as a Software Developer and advanced to the senior-most technology position with executive oversight of the infastructure and engineering departments. During his tenure with the company, Nathan developed the architecture of CoverHound’s business insurance application and invented the brand’s proprietary question matching technology.

Tarek Elsawaf

Director of analytics

Tarek Elsawaf is the Director of Analytics for CoverHound and CyberPolicy. In this role, he deploys various teams and technologies to bridge the gap between the company’s technological infrastructure and customers, using data to drive business decisions. Tarek joined the team after an extended period with Insweb/Bankrate where he served as the VP of Finance and SOX Compliance. Prior to that, he worked as a software engineer at IBM. Tarek holds a BS and MBA from the University of Miami.

CyberPolicy is monitoring news of the coronavirus (COVID-19) outbreak and has activated a business continuity plan in response to the situation. We have implemented precautionary and preparedness measures to reduce exposure to the coronavirus and are prepared to maintain normal business operations.

About CoverHound

Our mission is to provide complete protection for your home, auto, and business by preparing you for life’s unexpected events.

Insurance shopping simplified by technology

CoverHound® is an original InsurTech that allows consumers and businesses to easily compare and purchase insurance online—offering competitive rates and coverages in all 50 states with fast, accurate and actionable quotes from A-rated U.S. insurance carriers.

CoverHound is part of the Retail segment of Brown & Brown, Inc. (NYSE: BRO), a leading insurance brokerage firm, delivering risk management solutions to individuals and businesses since 1939. The Brown & Brown team is as connected locally as it is nationally, with more than 8,000+ Retail teammates in 300+ locations across the U.S. and select global markets. No matter where you are on your growth journey, our team is committed to help you find solutions to meet your ever-evolving needs. For more information or to find an office near you, please visit

Your business insurance quotes are backed by the most trusted insurance carriers in the industry:

Leading Comparison Platform

Lets talk about NPS, and how insurance online sales go up.

Net Promoter Score (NPS), CoverHound’s primary measure of customer satisfaction and brand loyalty, increased to 82, up 2 percent in comparison with 2019. The average NPS for the insurance industry, according to Delighted’s NPS Benchmarks is a 37, placing CoverHound 45 points above the industry average.
The pandemic rapidly accelerated digital transformation across a variety of industries. CoverHound’s unique digital marketplaces reflect this transformation in the insurance industry with a 142% increase in online sales (online binds) in 2020 compared with 2019.

Our Teams

CoverHound's success is fueled by a team of empowered employees. With diverse backgrounds and a wide range of talents, our dedicated team is driven to change the insurance industry for the better.
We have two California locations that are set up for service. In the Westlake Village office, licensed insurance advisors answer questions and offer one-on-one guidance to shoppers. Our San Francisco team is primarily responsible for marketing, product development, engineering, and improving the online comparison shopping experience.

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PO Box 9070, Carlsbad, CA. 92018-9070
CoverHound© is a trademark of CoverHound LLC
DBA: CoverHound Insurance Solutions - CA License
No. 6005304